Privacy Policy

Introduction

Rivnt LLC ("Rivnt," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request information about our services
• Schedule an assessment or consultation
• Contact us via phone, email, or contact forms
• Subscribe to our communications
• Become a client and use our IT services

This information may include: name, email address, phone number, company name, job title, and other business contact information.

Technical Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

Client Service Data

For clients using our IT services, we may collect and process technical data necessary to provide managed IT services, cybersecurity protection, and cloud solutions, including system logs, network configurations, and security monitoring data.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our IT services
• Respond to your inquiries and provide customer support
• Send you technical updates, security alerts, and administrative messages
• Monitor and protect the security of our services and our clients' systems
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our rights
• Analyze usage trends to improve our website and services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as cloud hosting, analytics, and communication platforms (this does not include SMS/text message opt-in data or phone numbers collected through our Text Message Service, which are never shared with third parties for marketing purposes — see our SMS Text Messaging Privacy Policy below for details).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
• With Your Consent: When you have given us explicit permission to share information

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Microsoft Clarity

We use Microsoft Clarity, a session-recording and heatmap analytics service provided by Microsoft, to understand how visitors interact with our website. Clarity may record mouse movements, clicks, scrolls, and page visits in a way that does not identify you personally. Sensitive data such as passwords is masked by default.

Data collected through Clarity is processed by Microsoft and is subject to Microsoft's Privacy Statement. You can review it at https://privacy.microsoft.com/en-us/privacystatement.

You can opt out of Clarity tracking at any time by clearing your browser cookies and local storage for rivnt.com, or by using your browser settings to block third-party cookies and scripts. You may also opt out of Microsoft Clarity tracking across participating sites through Microsoft's privacy controls.

Direct link to this section: https://rivnt.com/privacy#clarity.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Objection to or restriction of certain processing activities
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at hello@rivnt.com.

SMS Text Messaging Privacy Policy

No mobile opt-in data or phone numbers collected through this Text Message Service will be shared with any third party or affiliate for marketing or promotional purposes, under any circumstances. This is true regardless of any other data-sharing terms described elsewhere in our general Privacy Policy above.

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.

This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general Privacy Policy, incorporated by reference above, which may govern the relationship between you and us in other contexts.

For our full SMS Terms & Conditions, including opt-in/opt-out details and message frequency, see our SMS Terms & Conditions page (https://rivnt.com/sms-terms).

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: